Table 2.
Three actual waiting time groups and diabetes treatment satisfaction questionnaire primary factor scores
| Total | Short group | Moderate group | Long group | p value | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Reception to blood collection | No. of patients | 334 | (100.0) | 116 | (34.6) | 113 | (33.7) | 106 | (31.6) | |
| Time measurement (min) | 10.0 | (6.0, 14.0) | 5.0 | (4.0, 7.0)b, c | 10.0 | (8.0, 11.0)a, c | 15.5 | (14.0, 21.0)a, b | < 0.001 | |
| DTSQ primary factors (points) | 26.0 | (20.0, 30.0) | 26.5 | (21.0, 30.0) | 25.0 | (19.5, 30.5) | 25.0 | (21.0, 30.3) | 0.667 | |
| Blood collection to consultation | No. of patients | 334 | (100.0) | 124 | (37.1) | 112 | (33.5) | 98 | (29.3) | |
| Time measurement (min) | 12.0 | (9.0, 19.0) | 7.5 | (6.0, 9.0) b, c | 13.0 | (12.0, 15.0) a, c | 24.0 | (19.0, 32.0) a, b | < 0.001 | |
| DTSQ primary factors (points) | 26.0 | (20.0, 30.0) | 27.0 | (21.0, 32.0) | 24.5 | (19.3, 30.0) | 25.5 | (21.0, 30.0) | 0.285 | |
| Consultation to accounting | No. of patients | 335 | (100.0) | 145 | (43.3) | 109 | (32.5) | 81 | (24.2) | |
| Time measurement (min) | 5.0 | (3.0, 7.0) | 3.0 | (2.0, 4.0) b, c | 6.0 | (5.0, 7.0) a, c | 11.0 | (9.0, 13.5) a, b | < 0.001 | |
| DTSQ primary factors (points) | 26.0 | (20.0, 30.0) | 25.0 | (21.0, 32.0) | 26.0 | (21.0, 30.0) | 26.0 | (19.5, 30.0) | 0.470 | |
| Overall (reception to accounting) | No. of patients | 336 | (100.0) | 117 | (34.8) | 114 | (33.9) | 105 | (31.3) | |
| Time measurement (min) | 44.0 | (35.0, 56.0) | 32.0 | (27.0, 36.0) b, c | 44.5 | (42.0, 48.0) a, c | 66.0 | (57.0, 77.0) a, b | < 0.001 | |
| DTSQ primary factors (points) | 26.0 | (20.0, 30.0) | 27.0 | (21.0, 32.0) | 24.0 | (20.0, 29.3) | 26.0 | (20.0, 31.0) | 0.133 | |
No. of patients: n(%), Time measurement / DTSQ primary factors: median (25th percentile, 75th percentile), p value: intergroup comparison (Kruskal–Wallis test)
ap < 0.001, vs. short group, bp < 0.001, vs. moderate group, cp < 0.001, vs. long group (Bonferroni method)
The time measurements from reception to blood collection, blood collection to consultation, consultation to accounting, and overall (reception to accounting) were divided into tertiles to create three groups—a short waiting time, moderate waiting time, and long waiting time group