Table 4. Beginning of the program.

Provincial Level
Donor	Respect the needs and opinions of the grantee.
Donor	Has the skills to fill the needs of the grantee.
Donor/Grantee	Recognize it will take extra time to coordinate donor funds.
Donor/Grantee	Understand the importance of human resource stability since it affects outcomes
Donor/Grantee	Transparency of program activities and resources including budgets.
Grantee	Needs local champions to keep motivation high.
Grantee	Characteristics of leader who is based at the lowest donor/grantee interface • Takes ownership of program staff and communicates clear roles and responsibilities • Empathy for patients and staff • Creates strong teams • Able to motivate/incentivize • Uses data to make decisions • Plans for the future • Good communication skills • Understands needs of facility