Table 1.
Summary of study articles
| Characteristics | Content |
|---|---|
| MATERIAL | |
| Publication Year: No of articles |
2008–2011: 5 2012–2015: 23 2016–2019: 42 |
| Study country/location | Australia: 6, Canada: 4, China: 1, Denmark: 1, Finland: 2, France: 1, Germany: 2, India: 1, Indonesia: 1, Iran: 1, Israel: 1, Italy: 2, International consortium: 5, Japan: 1, The Netherlands: 7, Philippines: 1, Switzerland: 1, Taiwan: 1, United Kingdom: 4, USA: 29 |
| Health Topic |
Acute orthopedic surgery: 1 Cancer: 13 Thyroid cancer: 1 Breast cancer: 2 Radiotherapy: 1 Cancer screening: 3 Lung cancer: 1 Cancer: 1 Head and neck cancer: 1 Cancer survivors: 1 Urological cancer: 1 Cancer-related fatigue of patients with ovarian cancer: 1 Children with autism spectrum disorders: 1 Children with attention-deficit/hyperactivity disorder (ADHD): 1 Children with learning disabilities: 1 Children with obesity: 1 Chronic conditions: 2 Chronic disease (prevention): 2 Dementia/mental illness: 3 Diabetes 2: 1 Diversity: 1 Elderly: 9 End-of-life: 1 Genomic characteristics: 2 Hemophilia: 1 High needs high costs: 3 Higher utilizers: 5 Homeless: 1 Hospitalized patients: 1 Immigrants: 1 Kidney transplantation: 1 Lesbian, Gay, Bisexual and Transgender (LGBT): 1 Marginalizing conditions: 1 Medical tourism: 1 Obesity: 1 Pediatric palliative care: 1 Pregnant women: 1 Sickle cell disease: 1 Spinal cord injury: 1 Transversal (all patients): 8 Visual impairment: 1 Women friendly-environment: 1 |
| Type of review |
Administrative report: 2 Engineering: 1 Health service research: 23 Medical: 28 Nursing: 9 Pharmaceutical: 2 Social science: 5 |
| Care Customization Efforts | |
| Applied versus potential/proposed intervention | Applied: 27 |
| Potential/proposed: 43 | |
| Segmentation Analysis | |
| Patient characteristics1 | |
| Type of patient characteristics associated | Clinical: 51 |
| Cost: 8 | |
| Psychosocial: 39 | |
| Service: 30 | |
| All types, no clear definition: 112 | |
| No association: | |
| Clinical needs: 12 | |
| Service needs: 1 | |
| Psychosococial needs: 2 | |
| One association: | |
| Clinical and psychosocial needs: 11 | |
| Clinical and service needs: 1 | |
| Clinical needs and cost: 3 | |
| Psychosocial and service needs: 4 | |
| Two associations: | |
| Clinical, psychosocial and service needs: 19 | |
| Three associations: | |
| Clinical, psychosocial, service needs and cost: 5 | |
| Intervention | No precision: 1 |
| Fabrication: 20 | |
| Assembly: 7 | |
| Distribution: 54 | |
| Impact evaluation3 | No: 52 |
| Yes: 18 | |
| Cost: 6 | |
| Negative personality traits associated with expensive health care services: 1 | |
| Reducing health care costs for high needs high costs: 1 | |
| Reducing readmissions: 2 | |
| Reducing Emergency Department (ED) and length of stay for high utilizers: 2 | |
| Experience: 7 | |
| Improving care provision: 1 | |
| Communication: 2 | |
| Patient experience: 1 | |
| Patient experience (homeless): 1 | |
| Quality-of-life: 2 | |
| Quality: 5 | |
| Appropriate treatment: 1 | |
| Depressive symptoms: 1 | |
| Monitoring LDL (Low Density Lipoprotein) cholesterol: 1 | |
| Weight reduction: 1 | |
| Better outcomes: 1 | |
| Theories | |
| Articles referring to MC | Yes: 6 |
| No: 64 | |
| Theories informing conceptual basis related to Care Customization (n = 20) | Collaborative intervention planning framework: 1 |
| Comprehensive geriatric assessment: 1 | |
| Consumer-direct care: 1 | |
| Equity-oriented health care model: 1 | |
| Essential care model: 1 | |
| Individualized care: 6 | |
| Inter-organizational collaboration: 1 | |
| Modularity service: 1 | |
| Optimization of personalized assortments: 1 | |
| Organizational approach of diversity: 1 | |
| Patient-centered care: 3 | |
| Patient-centered segmentation: 2 | |
| Patient needs: 1 | |
| Patient profiling: 1 | |
| Personality factors and traits: 3 | |
| Personalized and precision medicine: 5 | |
| Population strategies in integrated care: 1 | |
| Professional practice environnement: 1 | |
| Psychosocial marketing segmentation technique: 1 | |
| Quality assurance method: 1 | |
| Social marketing theories (social learning theory, health belief model): 1 | |
| Trans theoretical Model: 1 | |
1Articles could develop more than one of the four types of patient characteristics, and more than one of the three intervention steps, as well as more than one theory as a conceptual basis. For more details, see Table 2
2In some cases, segmentation analysis was mentioned, but without any explicit definition of patient characteristics
3The impact evaluation list is in Table 2