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. 2021 Jun 1;12:690039. doi: 10.3389/fpsyg.2021.690039

TABLE 3.

Results for measurement model.

Scale/Items Mean SD F/L CR AVE α R2 t-value
Offline trust 0.961 0.654 0.956
Company trust 4.708 0.965 n/a
Comp1 0.884 44.418
Comp2 0.901 54.234
Comp3 0.898 51.375
Comp4 0.804 31.092
Product trust 4.814 0.910 n/a
Prod1 0.882 50.991
Prod2 0.886 55.086
Prod3 0.919 63.516
Prod4 0.878 47.938
Salesperson trust 4.889 0.913 n/a
Sale1 0.900 62.407
Sale2 0.777 25.574
Sale3 0.898 59.245
Sale4 0.870 50.291
Sale5 0.899 56.825
Online trust 4.881 1.096 0.949 0.860 0.919 0.144
TRon1 0.943 155.357
TRon2 0.940 113.036
TRon3 0.898 40.847
Satisfaction 4.537 0.853 0.933 0.822 0.892 0.336
SA1 0.919 90.180
SA2 0.930 110.009
SA3 0.871 46.514
Repurchase intention 4.349 0.977 0.909 0.769 0.849 0.485
RI1 0.900 67.241
RI2 0.908 83.158
RI3 0.820 35.525
Neuroticism 5.802 1.226 0.928 0.811 0.886 n/a
Neuro1 0.854 11.625
Neuro3 0.963 17.900
Neuro4 0.881 11.626

Anchors for these scales are: 1 = Strongly disagree; 2 = Disagree; 3 = Slightly disagree; 4 = Neither agree nor disagree (neutral); 5 = Slightly agree; 6 = Agree; and 7 = Strongly agree.