TABLE 4.

Fornell and Larcker criterion for discriminant validity.

Construct	1	2	3	4	5	6	7
Offline trust	1. Company trust	0.874
	2. Product trust	0.787	0.892
	3. Salesman trust	0.751	0.772	0.873
4. Online trust	0.341	0.343	0.359	0.927
5. Neuroticism	0.099	0.119	0.132	0.151	0.9
6. Satisfaction	0.511	0.575	0.483	0.328	0.074	0.907
7. Repurchase intention	0.375	0.405	0.332	0.201	−0.016	0.697	0.877