TABLE 7.
Hypothesis | Coefficient | Mean | SD | t-values | P-values | Results |
H1. Offline trust → Online trust | 0.353 | 0.352 | 0.056 | 6.294 | 0.000 | Accepted |
H2. Offline trust → Satisfaction | 0.517 | 0.516 | 0.047 | 11.010 | 0.000 | Accepted |
H3. Online trust → Satisfaction | 0.132 | 0.133 | 0.048 | 2.754 | 0.006 | Accepted |
H4. Satisfaction → Repurchase intention | 0.697 | 0.696 | 0.035 | 19.878 | 0.000 | Accepted |
H5. (Offline trust x Neuroticism) → Online trust | 0.164 | 0.162 | 0.066 | 2.499 | 0.012 | Accepted |