TABLE 9.

Results of hypothesis tests for segmented groups.

Hypothesis	Heterogeneity model 1 (N = 97)		Heterogeneity model 2 (N = 74)		Heterogeneity model 3 (N = 235)
	Coeff.	t-value	Coeff.	t-value	Coeff.	t-value
H1. Offline trust → Online trust	−0.106	0.758	0.937	43.631***	0.372	6.155***
H2. Offline trust → Satisfaction	0.196	2.118*	0.471	2.418*	0.638	16.253***
H3. Online trust → Satisfaction	−0.110	1.121	0.454	2.362*	0.070	1.302
H4. Satisfaction → Repurchase intention	0.570	7.688***	0.784	20.085***	0.642	15.586***
H5. (Offline trust x Neuroticism) → Online trust	0.325	2.008*	0.040	0.927	0.053	0.726

*p < 0.05, ***p < 0.001.