Table 1.
Aggregate Quantitative Results From the CARE Phone Survey.
| CARE survey question (topic discussed) | Mean (SD) | Median score (IQR) |
|---|---|---|
| Question 1 (listening) | 4.4 (1.12) | 5 (4–5) |
| Question 2 (care/compassion) | 4.45 (1.09) | 5 (5–5) |
| Question 3 (understanding concerns) | 4.36 (1.16) | 5 (4–5) |
| Question 4 (clear explanations) | 4.47 (1.03) | 5 (4–5) |
| Question 5 (clear discharge plan) | 4.16 (1.38) | 5 (4–5) |
| Total | 21.85 (5.18) | 25 (21-25) |
Abbreviations: CARE, Consultation and Relational Empathy; IQR, interquartile range.