Table 5. Quality Metrics.

Note: SVMC joined the COI in September 2019. SVMC uses a different platform to track postoperative navigator calls, and therefore, we only have access to data on patients needing a postoperative follow-up call from MMC.

DVT: deep vein thrombosis; MMC: MidState Medical Center; PE: pulmonary embolism; SVMC: St. Vincent’s Medical Center

Metric	Baseline Sep 2019 - Feb 2020	May 2020	June 2020	July 2020	August 2020	September 2020	October 2020	November 2020
MMC
% of patients requiring follow-up call after surgery	25.0	23.0	24.0	24.0	27.0	30.0	36.0	30.0
% of patients readmitted within 30 days of surgery	1.43	1.85	1.06	1.35	1.40	0.67	1.19	0.58
% of patients discharged on the same day	8.0	27.0	15.0	16.0	11.0	12.0	14.0	22.0
% of patients with COVID-19 diagnosis within 23 days after surgery	0	0	0	0	0	0	0	0
% of patients with postoperative DVT/PE	0.0	0.0	0.0	0.0	0.0	0	0	0
% of patients transitioned to home	96.8	100	98	97	95	99	98	99
SVMC
% of patients requiring follow-up call after surgery	-	-	-	-	-	-	-	-
% of patients readmitted within 30 days of surgery	2.73	0.0	0.0	3.0	5.0	0.0	0.0	0.0
% of patients discharged on the same day	3.0	11.0	13.0	6.0	11.0	15.0	13.0	11.0
% of patients with COVID-19 diagnosis within 23 days after surgery	0.0	0.0	0.0	0.0	0.0	0.0	2.0	0.0
% patients with postoperative DVT/PE	0.0	0.0	0.0	0.0	0.0	0	0	0
% patients transitioned to home	88	100	98	97	98	98	97	95