Table 1.
Physicians/healthcare system | Patients |
---|---|
Routine consultations postponed or cancelled | Patients often fear attendance at the hospital in person |
Major switch from face-to-face consultations to telephone or video consultations | Attendance at hospital is reduced (especially for patients without disabling MS symptoms or highly active MS) |
Telephone hotlines have been set up to meet this demand | Patients are more frequently using WhatsApp to contact their physician remotely |
Medications frequently sent to patients’ homes rather than collection from the medical centre pharmacy (infusion centres still operated normally providing day care services) |
Based on the personal experience of the authors of this article