Table 1.
Percentage of Providers Who Indicated Delivering Most (>50%) Patient Care Using a Specific Mode of Care a
| Care Modality | Wave 1 | Wave 2 | Wave 3 | Wave 4 | Wave 5 |
|---|---|---|---|---|---|
| Video | 33.3% | 24.6% | 23.5% | 25.0% | 16.1% |
| Telephone | 40.6% | 35.6% | 27.6% | 18.8% | 13.9% |
| Patient portal | 10.5% | 9.0% | 3.2% | 3.2% | 2.7% |
| In person | 9.0% | 12.3% | 10.3% | 22.0% | 26.9% |
a
Providers were asked to select the proportion of care delivered by each modality in quartiles (0%, 1%‐25%, 26%‐50%, 51%‐75%, 76%‐100%). Percentages per wave do not add up to 100% because some providers did not rely on one dominant modality but instead delivered care using a proportionate mix of modalities.