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. 2021 Jun 21;24(5):1483–1496. doi: 10.1007/s10796-021-10161-5
Construct Items Source
Health Professional Encouragement Usage of MyChart is encouraged by my healthcare professional team (e.g., healthcare provider/doctor, office staff, practice administrators). Zhou and George (2001)
My healthcare professional team endorses MyChart usage.
My healthcare professional team supports involvement in MyChart usage.
Security Concerns I am concerned about submitting information on MyChart because of the potential for security breaches. Dinev and Hart (2006)
I am concerned that information on MyChart could be accessed by unauthorized parties who hack into the system.
I am concerned about submitting information on MyChart because others might hack into the system.
Continuous Use Intention I intend to continue using MyChart in the future. Kock et al. (2016); Lowry et al. (2015)
I will always try to use MyChart in my daily life.
I plan to continue to use MyChart frequently.
Deep Structure Usage When I was using MyChart, I used features that helped me to see my lab results. Burton-Jones and Straub Jr. (2006)
When I was using MyChart, I used features that helped me to request a refill.
When I was using MyChart, I used features that helped me to send a message to my provider.
When I was using my MyChart, I used features that helped me to track my health progress over time.
When I was using my MyChart, I used features that helped me to learn more about my medical condition.
When I was using my MyChart, I used features that helped me to manage my healthcare.