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. 2021 Jun 7;27(6):701–705. doi: 10.1089/tmj.2020.0382

Table 1.

Vanderbilt University Medical Center Department of Neurology Teleneurology Patient and Clinician Responses

REPRESENTATIVE PATIENT QUOTES REPRESENTATIVE CLINICIAN QUOTES
(1) “I think TELEHEALTH is the best thing to happen to medicine. Personally, it's easier and more comfortable being home not fighting traffic or looking for parking. Definitely would love to keep this up.” (1) “Despite some occasional connection issues that were mostly easily resolved, I think telehealth is a critical resource for our patients that we need to offer going forward.”
(2) “Comfort of being in your own home. Felt supported and secure with the interaction with the providers. Felt more present and focused. Well done.” (2) “Telehealth must become part of our regular form of care going forward.”
(3) “Telehealth is such a blessing to people with a chronic disease that causes fatigue! I had hoped for a long time but this practice could offer it. I will use it happily in the future if offered.” (3) “Telehealth does not substitute face to face care but can LARGELY complement it.”
(4) “I have an established history with the physician and I appreciate being able to stay safe at home and still get the care needed. Thank you” (4) “Telehealth was of greatest utility for established patients and routine follow-up. For newer patients or returns with reported physical changes, the exam is more limited, which is why I answered the question about recommending telehealth as ‘somewhat likely.’”
(5) “I loved it. I would like to have all my follow up visits this way. The actual time with the doctor was only 10–15 min which is appropriate. I didn't have to drive there, find parking, and all the way to the office, wasting an hour plus if time. This option would literally allow me to accept just about any appointment time as I can do it right from my office and get back to my day. AWESOME!!” (5) “I feel that telehealth was extremely valuable during this difficult time. Patients were very appreciative. I feel that providing Telehealth options in the future would be beneficial, especially for patients who travel”
(6) “I am so glad you have this system, and hope that we can use it when appropriate even after the distancing discipline has ended. It is a most efficient use of everyone's time!”