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. 2021 May 10;34(4):234–239. doi: 10.1177/08404704211012027

Table 3.

Characteristics of patients in Hamilton and Ontario accessing emergency department services for low-acuity presentations by primary care model from 2014/2015 to 2017/2018

Demographics Hamilton Ontario (excluding Hamilton)
CAP FHT CCM FHG NOG CAP FHT CCM FHG NOG
Total number of low-acuity visits 38,089a 164,216 6,341 31,161 15,553 1,919,030 2,623,093 253,534 1,484,647 611,156
% of patients with at least one low-acuity ED visit 10.2 11.0 10.4 10.2 11.4 9.5 14.0 9.6 7.6 10.6
Age (%) 0 31 30 32 28 33 23 24 22 24 35
19-44 33 33 36 36 40 25 33 36 38 33
45-75 30 30 27 31 25 34 34 34 32 27
75+ 7 7 6 5 3 9 10 8 6 5
Deprivation quintile (%) 1 24 16 19 17 10 19 14 14 18 16
2 21 17 17 14 13 21 19 18 20 16
3 16 17 18 15 16 20 20 20 19 17
4 17 21 20 19 20 19 22 21 20 19
5 21 28 26 35 36 20 22 26 23 27
Missing 1 1 0 1 5 1 2 2 1 5
Gradient of quintile 5 to 1 (%)b 7 5 3 6 5 6 14 6 3 8
Chronic condition (%) AMI 2 2 1 1 1 2 2 2 1 1
Asthma 17 16 20 19 16 20 19 21 21 20
CHF 2 2 2 2 1 3 3 3 2 2
COPD 7 7 7 9 4 9 11 10 8 8
DM 9 10 9 11 7 12 13 13 11 11
HTN 19 19 17 20 15 24 24 24 22 18
MH 26 24 27 35 26 27 25 32 20 29

Abbreviations: AMI, acute myocardial infarction; CAP, Capitated models that do not include funding for non-physician providers; CCM, Comprehensive Care Model; CHF, congestive heart failure; COPD, chronic obstructive pulmonary disease; CTAS, Canadian Triage and Acuity Scale; DM, diabetes mellitus; ED, emergency department; FHG, Family Health Group; FHT, Family Health Team; HTN, hypertension; MH, mental health; NOG, not otherwise grouped; ON-Marg, Ontario marginalization.

a Low-acuity visits are defined as having a CTAS score ≥4.

b The gradient was calculated as the difference between the proportion of patients with a low-acuity ED visit in ON-Marg quintile 1 and quintile 5. The proportion of patients with such a visit is the total number of low-acuity ED users in a quintile divided by the total number of patients in that quintile. A gradient of 7% indicates that those in the most marginalized quintile experience a 7% greater absolute risk of an ED encounter compared to those in the least marginalized quintile.