|
Interventions |
Author (year) |
Workplace |
Support basic daily needs |
Psychological |
Pharmacological |
Other |
Banerjee 2020 |
‐ |
|
|
‐ |
|
Barrett 2020 |
‐ |
‐ |
‐ |
‐ |
(ucd.ie/medicine/capsych/mindreading) |
Behan 2020 |
‐ |
‐ |
|
‐ |
‐ |
Bohan 2020 |
‐ |
‐ |
|
‐ |
|
Booth 2005 |
‐ |
‐ |
|
‐ |
|
Chou 2010 |
|
Adjusting daily activities (e.g. "by such things as reading, watching television, and surfing the Internet. They used their cell phones for contact with their friends and family members")
Maximising health
Balancing physiological needs (e.g. PPE, hydration)
|
|
‐ |
|
Fukuti 2020 |
Adequate PPE and working conditions, rapid access to occupational health, information and resources to avoid taking the infection home, accommodation for HCWs at high risk and those working rapid‐cycle shifts, mass communication on constructive coping methods
|
Support for physical needs (healthy meals, hydration breaks), transportation assistance, support for childcare needs
|
Mental health care delivered by mental health specialists
Telephone hotline,
Occupational therapy
PFA
Listening groups, social service support for HCWs personal and family needs, psychoeducation
Peer‐support groups
Interventions from PC and OT teams,
Assisted mourning
|
‐ |
|
Greenberg 2015 |
Organisations should reflect on suitability and preparedness before deploying individual staff building bonds between team members
Organisations to actively promote both symptom recognition and to reduce stigma in order to increase help‐seeking
|
‐ |
|
|
‐ |
Liu 2020 |
Preparedness training including knowledge related to COVID‐19 and epidemic control methods; staff were also advised of their roles and responsibilities
Selection of experienced nursing staff in leadership roles; workload planning: shift lengths were adjusted, co‐ordinated training arrangements, focused supervision
"official WeChat account of the Nursing Department
Mobile phone messaging used to deliver protection reminders and consolation messages"
|
‐ |
|
‐ |
|
Meyer 2018 |
Communication plans are put in place to update staff, patients, and the public about high‐risk patients
Updated PPE guidance and observers for donning and doffing PPE
Training (PPE, emergency drills, infection control)
Sufficient staffing levels including cross‐trained staff
|
‐ |
|
‐ |
|
Singh 2020 |
‐ |
|
|
|
‐ |
Sprang 2015 |
|
‐ |
‐ |
‐ |
‐ |
Taylor 2019 |
‐ |
‐ |
|
‐ |
|
Vymetal 2011 |
|
‐ |
Early preventive psychosocial interventions
Early curative psychosocial interventions
Target group intervention programme including recovery groups, switchers groups, people at risk groups
|
‐ |
|
Wald 2020 |
Resilient organisational/system culture to support HCWs
Visible leadership
Address staff and trainee concerns
A "team approach"
"trauma‐informed educators"
Cultivate resilience in the learning environment
Support moral resilience
"appreciative inquiry lens" (i.e. what is going right?
|
Adopt healthy lifestyle behaviours ("healthy habits") including nutrition, rest, relaxation techniques, exercise and humour
|
Mindfulness, meditation
Ask for help and foster reflection with 'SOS' awareness for resilience
Humanities for healing ‐ reflective writing or journaling, and literature
"relationships matter" ‐ peer support, sense of community
Self‐compassion
|
‐ |
‐ |
WHO 2014b |
|
|
Rest and reflection
Talk about experience with a supervisor, colleague or another trusted person
Reflect on what went well, what did not go well and limits of what was possible in the circumstances
Recommend specialist help if difficulties (e.g. upsetting thoughts or memories, trouble sleeping etc) continue for more than a month
|
‐ |
‐ |
WHO 2020b |
Focus on longer‐term occupational capacity rather than repeated short‐term crisis responses
Good‐quality communication and accurate information updates are provided
Rotate workers from higher‐stress to lower‐stress functions
Partner ("buddy") inexperienced workers with more experienced colleagues
Encourage breaks, implement flexible schedules
Build in time for colleagues to provide social support to each other
|
Coping strategies (e.g. rest, respite, healthy eating, physical activity
Avoid using unhelpful coping strategies (e.g. tobacco, alcohol or other drugs
|
Stay connected with loved ones, including through digital methods
Turn to your colleagues, your manager or other trusted persons for social support
Ensure staff are aware of where and how they can access mental health and psychosocial support services and facilitate access to these services
Self‐care strategies to mitigate stress
Manage urgent mental health and neurological complaints
|
|
"Use understandable ways to share messages with people with intellectual, cognitive and psychosocial disabilities. Where possible, include forms of communication that do not rely solely on written information" (p2)
Link to WHO Mental Health Gap Action Programme WHO 2018
|
WHO 2020d |
Rapidly redistribute health workforce capacity, including by reassignment and task sharing
Multiple recommendations for identifying HCWs' safety, financial compensation and training
Highlight need for providing psychosocial support including monitoring for illness, stress and burnout
|
‐ |
‐ |
‐ |
‐ |
Yuen‐Tsang 2004 |
‐ |
‐ |
‐ |
‐ |
University‐Community partnership model provided "Anti‐SARS" hotlines, enquiry service, screening service, health education road shows and community ambassadors, friendly 'reach‐out' phone calls to isolated older adults, consultation and research
"Tree of Ten Thousands Blessings" ‐ 10,000 words of blessings and signatures were collected and built into a giant tree and dedicated to HCWs
|
CBT: cognitive behavioural therapy; CBTi: cognitive behavioural therapy for insomnia; EMDR: eye movement desensitisation and reprocessing; HCW: healthcare workers; HSCWs: health and social care workers; MBCT: mindfulness‐based cognitive therapy; MBSR: mindfulness‐based stress reduction; OT: occupation therapy; OTC: over the counter; PC: palliative care; PFA: psychological first aid; PPE: personal protective equipment; TRiM: Trauma Risk Management programme |