Table 3.
A summary of indirect observation system.
| Dimensions | Subdimensions | Categories | Codes |
|---|---|---|---|
| Family (1) | Boundaries (A) | Family Non-family Family business External environment |
1AFAM 1ANOFAM 1AFAMBIZ 1AEXT |
| Generation (B) | Founder Second generation Third generation Fourth generation |
1BFOUND 1B2G 1B3G 1B4G |
|
| Family ties (C) | Spousal Parent-children Sibling Cousin Uncle, aunt Niece, nephew Grand-mother Grand-father Grand-children In-law |
1CSPOU 1CCHILD 1CSIBL 1CCOUSI 1CUNCL, 1CAUNT 1CNIEC, 1CNEP 1CGRANDM 1CGRANDF 1CGRANDCHIL 1CINLAW |
|
| Family history (D) | Family history | 1DFAMHIST | |
| Business (2) | Characteristics (A) | Size Industry Market |
2ASIZE 2AINDUST 2AMARK |
| Business role (B) | Chief executive officer General manager Chief financial officer Manager Worker Board of directors member Board of advisor member Non-executive role Owner |
2BCEO 2BGM 2BCFO 2BMANAG 2BWORK 2BBDME 2BABME 2BNONEX 2BOWN |
|
| Shared vision (3) | Shared vision Lack of shared vision |
3ASHAVIS 3ALACKSHAVIS |
|
| Trust (4) | Trust (A) | Trust | 4ATRUST |
| Trust components (B) | Ability Integrity Benevolence |
4BABILIT 4BINTEG 4BBENEV |
|
| Lack of trust (C) | Lack of trust | 4CLACKTRU | |
| Trust repair (D) | Trust repair | 4DTRUREP | |
| Constructive conflict management (5) | Multilevel system (A) | Informal family meetings Family council Managing committee Board of directors Board of advisors |
5AFAMEET 5AFACOUN 5AMACOM 5ABOADIR 5ABOAADV 5ACOLLAT 5AOWN 5AFACONST 5ATEAM |
| Collaborators Ownership Family constitution Teams |
|||
| Perceived conflict (B) | Perceived conflict Lack of conflict Conflict avoidance |
5BCONF 5BLACKCONF 5BCONFAVO |
|
| Types of conflict (C) | Task conflict Relational conflict Work-family conflict |
5CTASK 5CRELAT 5CWORKFAM |
|
| Processes (D) | Open-mindedness Close-mindedness Concurrence-seeking |
5DOMD 5DCLOSE 5DCONCSEEK |
|
| Third-party assistance (E) | Third-party assistance | 5ETHIRD | |
| Succession (F) | Succession | 5FSUCCESS | |
| Innovation (6) | Innovativeness (A) | Innovativeness Collaborative innovation |
6AINNOVA 6ACOLLINNOV |
| Risk-taking orientation (B) | Risk-taking Risk-avoidance |
6BRISKTAK 6BRISKAVOID |
|
| External pressures (C) | External pressures | 6CEXT | |
| Decision-making pace (D) | Agile decision-making Slow decision-making Blocked decision-making |
6DAGILE 6DSLOW 6DBLOCK |