Table 5.

Difficulties with navigation tools among individuals seeking services on behalf of themselves versus those seeking services on behalf of another.

Responses		Seeking on behalf of self	Seeking on behalf of another
Provided details about the use of a navigation tool, n		174	106
Any difficulty, n (%)		135 (77.6)	89 (84)
	Tool was confusing	32 (18.4)	18 (17)
	Specific need was not covered	54 (31)	41 (38.7)
	Geographic area was not covered	31 (17.8)	22 (20.8)
	Not enough information provided	72 (41.4)	46 (43.4)
	Information provided was incorrect or out of date	81 (46.6)	51 (48.1)
No difficulty, n (%)		39 (22.4)	17 (16)