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. 2021 Jun 30;21:626. doi: 10.1186/s12913-021-06626-7

Table 3.

Engagement phase of PROMs collection implementation initiative

Process Key Questions Implementation Considerations Identified Implementation Strategy
Patient PROMs administration and collection How and when will PROMs be collected?

Reliance on PROMs collection via clinical encounter: PROMs collection “on every patient, every time”

Reliance on PROMs collection via patient portal: Time series approach with initial questionnaire completion as trigger to automation of subsequent questionnaires over time

PROMs collection via patient portal; questionnaire series
Provider visualization of PROMs How will PROMs be accessed and visualized inside and outside the EHR?

Patient-level visualization: flowsheets, review flowsheets, clinical note and/or Synopsis Activity View

Aggregate responses: Epic reporting or Tableau Dashboards

PROMs visualization at the patient level primarily through Synopsis Activity View in Epic

Aggregate responses visualized and tracked via Tableau