1 |
Unfamiliarity with a situation which is potentially important but which only occurs infrequently or which is novel |
×17 |
2 |
A shortage of time available for error detection and correction |
×11 |
3 |
A low signal-noise ratio |
×10 |
4 |
A means of suppressing or over-riding information or features which is too easily accessible |
×9 |
5 |
No means of conveying spatial and functional information to operators in a form which they can readily assimilate |
×8 |
6 |
A mismatch between an operator’s model of the world and that imagined by a designer |
×8 |
7 |
No obvious means of reversing an unintended action |
×8 |
8 |
A channel capacity overload, particularly one caused by simultaneous presentation of no redundant information |
×6 |
9 |
A need to unlearn a technique and apply one which requires the application of an opposing philosophy |
×6 |
10 |
The need to transfer specific knowledge from task to task without loss |
×5.5 |
11 |
Ambiguity in the required performance standards |
×5 |
12 |
A mismatch between perceived and real risk |
×4 |
13 |
Poor, ambiguous or ill-matched system feedback |
×4 |
14 |
No clear direct and timely confirmation of an intended action from the portion of the system over which control is to be exerted |
×4 |
15 |
Operator inexperience (e.g., a newly-qualified tradesman, but not an "expert") |
×3 |
16 |
An impoverished quality of information conveyed by procedures and person/person interaction |
×3 |
17 |
Little or no independent checking or testing of output |
×3 |
18 |
A conflict between immediate and long-term objectives |
×2.5 |
19 |
No diversity of information input for veracity checks |
×2.5 |
20 |
A mismatch between the educational achievement level of an individual and the requirements of the task |
×2 |
21 |
An incentive to use other more dangerous procedures |
×2 |
22 |
Little opportunity to exercise mind and body outside the immediate confines of a job |
×1.8 |
23 |
Unreliable instrumentation (enough that it is noticed) |
×1.6 |
24 |
A need for absolute judgments which are beyond the capabilities or experience of an operator |
×1.6 |
25 |
Unclear allocation of function and responsibility |
×1.6 |
26 |
No obvious way to keep track of progress during an activity |
×1.4 |
27 |
A danger that finite physical capabilities will be exceeded |
×1.4 |
28 |
Little or no intrinsic meaning in a task |
×1.4 |
29 |
High-level emotional stress |
×1.3 |
30 |
Evidence of ill-health amongst operatives, especially fever |
×1.2 |
31 |
Low workforce morale |
×1.2 |
32 |
Inconsistency of meaning of displays and procedures |
×1.2 |
33 |
A poor or hostile environment (below 75% of health or life-threatening severity) |
×1.15 |
34 |
Prolonged inactivity or highly repetitious cycling of low mental workload tasks (for 1st half hour) |
×1.1 |
34 |
(Thereafter) |
1.05 |
35 |
Disruption of normal work-sleep cycles |
×1.1 |
36 |
Task pacing caused by the intervention of others |
×1.06 |
37 |
Additional team members over and above those necessary to perform task normally and satisfactorily (per additional man) |
×1.03 |
38 |
Age of personnel performing perceptual tasks |
×1.02 |