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. 2021 Apr 7;37(6):2646–2664. doi: 10.1002/qre.2881
Qi The queue number i, i=1,2,,K
μi The queue number i service rate
λi The queue number i arrival rate
pni Steady‐state probability when the queue number i has ni units
p0 Steady‐state total probability when there are no units in all companies (the system)
p0i Steady‐state probability when there are no units in the queue number i
N Total capacity of the system (the summation of all company capacities)
Ni The capacity of the queue number i, i=1,2,,K
n Units number in the system, 0nN
ni Units number in Qi, 0niNi
Li The expected value of the number of units in the queue number i, i=1,2,,K
Lqi The expected value of the waiting units to be served in the queue number i (i.e., the ability of introducing the service for at least one country in the queue number i)
Lsi= LiLqi The countries average number that actually serves in the queue number i
Hi The minimum excepted value of the waiting time for a selected queue number i from the system
Hqi The minimum excepted value of the waiting time in the queue number i
Hsi The minimum excepted value of the service time in the queue number i
W(Z) The probability of detection for the suitable company under the quality control process
W(Z) The complement of W(Z)
Rri The queue number i average rate of reneging
RRi The queue number i average rate of retention
Csi The queue number i service cost per unit time
Chi The queue number i holding cost per unit time
Cli The lost country cost in the queue number i
Cri The reneged country cost in the queue number i
CRi Retaining a reneged country cost in the queue number i
Cs1i Serving a feedback country cost in the queue number i
Ri Revenue from the service provided to the queue number i
TECi The total expected cost per unit time of the company number i
TERi The total expected revenue per unit time of the company number i
TEPi The total expected profit per unit time of the company number i