Areas of necessary changes	Workforce management			Chi‐square test
	Yes	No	I do not know	p
	N = 1130	N = 207	N = 216
Workforce requirements planning				<0.001
Yes	1065 (94.2%)	77 (37.2%)	108 (50.0%)
No	46 (4.1%)	120 (58.0%)	10 (4.6%)
I do not know	19 (1.7%)	10 (4.8%)	98 (45.4%)
Education and training				<0.001
Yes	987 (87.3%)	77 (37.2%)	76 (35.2%)
No	72 (6.4%)	111 (53.6%)	18 (8.3%)
I do not know	71 (6.3%)	19 (9.2%)	122 (56.5%)
Recruitment and dismissal:				<0.001
Yes	825 (73.0%)	58 (28.0%)	50 (23.1%)
No	110 (9.7%)	127 (61.4%)	32 (14.8%)
I do not know	195 (17.3%)	22 (10.6%)	134 (62.0%)
Organisational models:				<0.001
Yes	1044 (92.4%)	91 (44.0%)	95 (44.0%)
No	26 (2.3%)	98 (47.3%)	9 (4.2%)
I do not know	60 (5.3%)	18 (8.7%)	112 (51.9%)
Workload measurement				<0.001
Yes	1037 (91.8%)	100 (48.3%)	117 (54.2%)
No	48 (4.2%)	90 (43.5%)	14 (6.5%)
I do not know	45 (4.0%)	17 (8.2%)	85 (39.4%)
Performance assessment				<0.001
Yes	968 (85.7%)	88 (42.5%)	97 (44.9%)
No	83 (7.3%)	100 (48.3%)	24 (11.1%)
I do not know	79 (7.0%)	19 (9.2%)	95 (44.0%)
Reward and incentive system				<0.001
Yes	1051 (93.0%)	122 (58.9%)	136 (63.0%)
No	45 (4.0%)	74 (35.7%)	19 (8.8%)
I do not know	34 (3.0%)	11 (5.3%)	61 (28.2%)
Payment and compensation				<0.001
Yes	1026 (90.8%)	118 (57.0%)	122 (56.5%)
No	50 (4.4%)	75 (36.2%)	17 (7.9%)
I do not know	54 (4.8%)	14 (6.8%)	77 (35.6%)
Control				<0.001
Yes	956 (84.6%)	101 (48.8%)	98 (45.4%)
No	95 (8.4%)	90 (43.5%)	24 (11.1%)
I do not know	79 (7.0%)	16 (7.7%)	94 (43.5%)