Table 2.

Results of physicians’ evaluation of telephone consultation

	Mean (SD)/n (%)
Duration of teleconsultation (min)	18.5 ± 8.4
Number of tries to reach the patient	1.6 ± 0.9
Efficiency of the consultation (numerical scale of 0–10)	9.3 ± 1.5
Inefficient TCS (numerical scale ≤ 5)	15 (4.2%)
Difficulty to obtain relevant information due to the phone way (numerical scale of 0–10)	1.0 ± 2.0
Difficult TCS (numerical scale ≥ 5)	3 (0.9%)
Lack of physical examination (numerical scale of 0–10)	0.6 ± 1.9
Significant lack (numerical scale ≥ 5)	3 (0.9%)
Teleconsultation replacing physical visit	324 (90.5%)

Note: Number of patients = 358.

Abbreviations: SD, standard deviation; TCS, teleconsultation.

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