Table 5.
Related factors with global satisfaction of the teleconsultation rated by the patients
| Means (SD)/ρ | p | Multivariate analysis, β (p) | |
|---|---|---|---|
| Age a | −0.06 | 0.25 | 1.0 (0.23) |
| Sex a | 0.34 | ||
| Female | 9.0 ± 1.3 | Reference | |
| Male | 9.1 ± 1.2 | 1.1 (0.39) | |
| Etiology | 0.33 | ||
| Multiple sclerosis | 9.1 ± 1.2 | ||
| Spinal cord injury | 9.2 ± 1.1 | ||
| Cauda equina syndrome or lower motoneuron disease | 8.8 ± 1.3 | ||
| Spina‐bifida or mixt | 9.0 ± 1.1 | ||
| Neurological‐others (supra‐pontic disease) | 8.8 ± 1.8 | ||
| Cognitive impairment a | 0.05 | ||
| No | 9.1 ± 1.1 | Reference | |
| Yes | 8.8 ± 1.5 | 0.63 (0.006)* | |
| Mobility aids a | 0.57 | ||
| None | 9.0 ± 1.2 | Reference | |
| Walking stick/walker | 9.0 ± 1.4 | 1.2 (0.22) | |
| Wheelchair | 9.2 ± 1.1 | 1.6 (0.08) | |
| Number of past appointments in the department | −0.05 | 0.35 | |
| Distance between patient's home and the department a | 0.03 | 0.60 | 1.0 (0.50) |
| Duration of the TCS | 0.01 | 0.91 | |
| Satisfaction of being phoned by the physician b | 0.55 | <0.001* | 1.9 (<0.001)* |
| Embarrassing nature of the TCS b | −0.24 | <0.001* | 0.8 (<0.001)* |
| Enough time for the TCS b | 0.06 | ||
| No | 7.5 ± 2.6 | Reference | |
| Yes | 9.1 ± 1.1 | 1.7 (0.13) | |
| Obtaining all the answers to queries b | 0.04* | ||
| No | 7.8 ± 2.4 | Reference | |
| Yes | 9.1 ± 1.1 | 1.9 (0.04) | |
| Preference of a physical consultation b | <0.001* | ||
| No | 9.4 ± 1.0 | Reference | |
| Without opinion | 9.1 ± 1.2 | 0.9 (0.72) | |
| Yes | 8.7 ± 1.4 | 0.8 (0.02)* |
Note: Number of patients = 358.
Abbreviations: SD, standard deviation; TCS, telephone consultation.
a
Linear regression model a with demographic data.
b
Linear regression model b with evaluation of the teleconsultation data.
*
p < 0.05.
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