TABLE 2.

Productivity of Health Care Facility and Patient Expenditure (Time and Money) in Teleconsultation and Physical Consultation

Parameter	Teleconsultation (n = 1,281)	Physical Consultation (n = 4,500)
Productivity rate (average consults per person‐hour used by hospital)	2.7 (0.4)	3.3 (0.5)
Total (mean [SD]) person‐hours spent by hospital per consultation*	30.0 (8.0)	165.0 (12.0)
Mean (SD) person‐hours spent by hospital per patient per consultation	0.37 (0.08)	0.30 (0.06)
Mean (SD) person‐hours spent by patients/family per consultation*	1.4 (0.15)	12.0 (4.0)
Mean (SD) expenditure (INR) by patients/family per consultation*	1.00 (0.25)	700.00 (500.00)

*P < 0.05.

Abbreviation: INR, Indian National Rupee.