Table 3.

Concepts and terminologies in publications on HLHCOs

Concept cluster Extracted terminology	Introducing reference	Referring references	n*
1. Health literacy in various social contexts			18
Health literate care	[99]	[64, 66, 73, 84]	4
Health literacy framework	[3]	[1, 26, 52, 54, 56, 61, 63, 65, 66, 72, 80]	11
	[100]	[70, 77, 82]	3
2. Health literate health care organization			70
Health literate organization (referring to health care)	[33]	[89]	1
Organizational health literacy (referring to health care)	[30]	[88, 89]	2
Health literacy environment of hospitals and health centers; literacy-friendly healthcare facility	[1]	[2, 24, 26, 52, 54, 55, 63, 65, 66, 69, 84]	11
Literacy friendly healthcare settings	[55]	[55]	1
Contextualizing health literacy to health care organizations	[72]	[89]	1
Health literate hospitals and healthcare organizations; Organizational health literacy of hospitals; Concept of the health literate health care organization	[71, 72, 77, 98]	[71, 77, 89, 90, 98]	2
Health literate health care organization	[2]	[10, 12, 17–19, 22, 23, 25, 29, 47–52, 58–60, 62–66, 68–80, 82–90, 92, 93]	47
	[57]	[49, 57, 58, 80, 81]	5
3. Organizational behavior			9
Health literacy universal precautions	[24]	[22, 52, 62, 88]	4
Organizational capacity for health literacy	[101]	[81]	1
Organizational health literacy responsiveness	[12, 87]	[89, 91]	2
Organizational learning	[102]	[73]	1
Organizational model for transformational change in health care systems	[97]	[75]	1
4. Communication in health care			6
Communicating health	[103]	[1]	1
Health literacy and communication quality in health care organizations	[104]	[72]	1
Literacy, culture, language to improve health care quality	[105]	[2]	1
Patient navigation support for health literacy and patient-clinician communication	[106]	[94]	1
Cultural framework for health	[107]	[94]	1
Patient-centered communication	[108]	[94]	1

[98] cited after [90, 97] cited after [75]; 60 records screened and extracted from; multiple assignments allowed; *n = number of records