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. 2021 Jul 6;21:664. doi: 10.1186/s12913-021-06604-z

Table 4.

Instruments to measure the health literacy of health care organizations

Assessment tools & instruments Applied by records
1. Communication Climate Assessment Toolkit (C-CAT) [104] [65, 72]
2. Consumer Assessment of Health Providers and Systems (CAHPS® Clinician & Group Survey) [109] [64]
3. Enliven Organisational Health Literacy Self-assessment [49] [49]
4. Health Literacy Environment of Hospitals and Health Centers (HLEHHC) [1] [1, 59, 81, 84, 85]
5. Health Literacy Review [69] [69]
6. Health Literacy Universal Precautions Toolkit [24, 67] [24, 26, 59, 67, 74, 80]
7. Health Literacy-Sensitivity of Communication (HL-COM) [79] [79]
8. Health Literate Discharge Practices [96] [73]
9. Health Literate Health Care Organization 10 Item Questionnaire (HLHO-10) [19] [18, 19, 47, 48, 80, 83, 92]
10. Health Literate Primary Care Practice Screener (HLPC) [25] [25]
11. Literacy Audit for Health Care Settings [55] [55, 89]
12. Organisational Health Literacy Responsiveness (Org-HLR) self-assessment tool and process [87] [87, 91]
13. Patient Education Materials Assessment Tool (PEMAT) [110] [84]
14. Pharmacy Health Literacy Assessment Tool [54] [54, 61, 86]
15. Quickscan Health Literacy Toolbox [111] [89]
16. The Health Literacy Environment Activity Packet [56] [56, 63]
17. Vienna Concept of Health-Literate Hospitals and Healthcare Organizations (V-HLO-I) [70] [17, 70, 77]

Based on the screening of 60 records and data extraction from 36 records