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. 2021 Jul 7;12(3):573–581. doi: 10.1055/s-0041-1731339

Table 3. Weighted odds of using patient portals, using them more times, and finding them useful, by demographic characteristic.

Frequency of use a ( n  = 1,684)
OR (95% CI)
Usefulness a
( n  = 1,544)
OR (95% CI)
Gender
 Male 1.0 1.0
 Female 1.0 (0.8–1.4) 1.0 (0.7–1.4)
Age
 18–34 1.0 1.0
 35–49 0.8 (0.5–1.3) 0.9 (0.6–1.5)
 50–64 0.7 (0.4–1.1) 0.6 (0.3–0.9)
 65–74 0.7 (0.4–1.2) 0.7 (0.4–1.4)
 75+ 0.9 (0.5–1.6) 0.4 (0.2–0.8)
Race/ethnicity
 Non-Hispanic White 1.0 1.0
 Non-Hispanic Black 0.9 (0.6–1.5) 1.6 (0.9–2.6)
 Hispanic 0.8 (0.5–1.2) 1.5 (0.9–2.4)
 Non-Hispanic Other 1.0 (0.6–1.6) 1.8 (1.0–3.2)
Education
 High school or less 1.0 1.0
 Some college 1.4 (0.9–2.2) 0.8 (0.5–1.4)
 Bachelor's or more 1.6 (1.1–2.6) 0.8 (0.5–1.3)
Income
 Less than $35,000 1.0 1.0
 $35,000–$75,000 1.6 (1.0–2.6) 1.0 (0.6–1.9)
 Greater than $75,000 1.3 (0.8–2.2) 1.1 (0.6–2.0)
Metro status
 Metro area 1.0 1.0
 Nonmetro area 0.7 (0.4–1.2) 0.7 (0.5–1.0)
Insurance
 Insured 1.0 1.0
 Not insured 0.4 (0.1–2.1) 0.3 (0.1–0.9)
Number of chronic conditions
 0 1.0 1.0
 1 1.3 (0.8–2.0) 1.2 (0.7–1.8)
 2 1.8 (1.2–2.8) 1.3 (0.8–2.0)
 3 or more 2.6 (1.6–4.3) 1.7 (1.1–2.7)
Last routine checkup
 Within past year 1.0 1.0
 > 1 year ago 1.1 (0.7–1.7) 0.7 (0.5–1.0)
Survey year
 2017 1.0 1.0
 2018 1.2 (0.9–1.5) 1.0 (0.7–1.3)

Abbreviations: CI, confidence interval; OR, odds ratio.

a

Modeled using ordinal logit (frequency categories = 1–2, 3–5, 6–9, 10 or more; usefulness categories = not at all/not very useful, somewhat useful, very useful).