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. 2021 Jul;9(3):127–135. doi: 10.30476/jamp.2021.89447.1375

Table 3.

Telehealth survey free response questions and identified student answer themes. 

Questions and identified response themes Selected quotes
1. What was most successful about the session?
Getting virtual clinical exposure to “real patients” during a pandemic. “Having an opportunity to interact with patients regardless of being on a 'virtual' rotation”.
“Being able to learn more and interview a real patient. Having that actual patient exposure is one of the most important things about M3”.
“Speaking with true patients (not SPs) is always beneficial and Ob/Gyn was one of the only rotations to arrange this, so that was a major plus”.
2. Practicing Ob/Gyn history taking. “Being able to get the history of an obgyn patient and present to my attending was useful and helped me feel like I was getting clinical exposure”.
3. Being taught by knowledgeable attendings who helped develop clinical reasoning skills. “The 2 physicians I was paired with were both extremely helpful and provided a lot of information about the encounter. Both answered my questions thoroughly and what to expect during the encounter. I thought it was a good experience”.
“Direct feedback from the provider was very helpful”.
“The opportunity to work directly with attending physicians and answer their questions related to the case”.
What was most challenging about the session?
1. Technical challenges “Technological issues with 3-way calling”.
“The technology sometimes didn’t always work”.
2. Inability to physically examine the patient. “With OB/Gyn telemedicine visits it seems difficult to capture a complete picture of a patient at times because for one, you are not able to perform a pelvic exam”.
“Not being able to physically examine the patient”.
3. Difficulty communicating with nonverbally. “Not really being able to engage how the patient was doing based on the physical cues”.
“Not being able to play off the patient’s expressions and emotions”.
What were my top takeaways from this session?
1. Telehealth visits are similar to in person visits. “They helped solidify clinical information similarly to how in-person encounters do. It was also beneficial for practicing communication skills”.
“That virtual interviews are not too different in terms of communications and personal skills, and history taking”.
2. Telehealth visits are a valuable tool and save time for patients. “Telehealth is a huge time saver for the patient and also allows them to ask any immediate questions they have and check in more often”.
“That telehealth visits can still be useful and productive, and are a valuable tool”.
3. Communication skills are important in a virtual format. “Communication skills even more important in this format”.
4. Time management is important when acquiring patient histories virtually. “How to gather a focused history without seeing the patient in person”.