Table 3.
Telehealth survey free response questions and identified student answer themes.
Questions and identified response themes | Selected quotes |
---|---|
1. What was most successful about the session? | |
Getting virtual clinical exposure to “real patients” during a pandemic. | “Having an opportunity to interact with patients regardless of being on a 'virtual' rotation”. |
“Being able to learn more and interview a real patient. Having that actual patient exposure is one of the most important things about M3”. | |
“Speaking with true patients (not SPs) is always beneficial and Ob/Gyn was one of the only rotations to arrange this, so that was a major plus”. | |
2. Practicing Ob/Gyn history taking. | “Being able to get the history of an obgyn patient and present to my attending was useful and helped me feel like I was getting clinical exposure”. |
3. Being taught by knowledgeable attendings who helped develop clinical reasoning skills. | “The 2 physicians I was paired with were both extremely helpful and provided a lot of information about the encounter. Both answered my questions thoroughly and what to expect during the encounter. I thought it was a good experience”. |
“Direct feedback from the provider was very helpful”. | |
“The opportunity to work directly with attending physicians and answer their questions related to the case”. | |
What was most challenging about the session? | |
1. Technical challenges | “Technological issues with 3-way calling”. |
“The technology sometimes didn’t always work”. | |
2. Inability to physically examine the patient. | “With OB/Gyn telemedicine visits it seems difficult to capture a complete picture of a patient at times because for one, you are not able to perform a pelvic exam”. |
“Not being able to physically examine the patient”. | |
3. Difficulty communicating with nonverbally. | “Not really being able to engage how the patient was doing based on the physical cues”. |
“Not being able to play off the patient’s expressions and emotions”. | |
What were my top takeaways from this session? | |
1. Telehealth visits are similar to in person visits. | “They helped solidify clinical information similarly to how in-person encounters do. It was also beneficial for practicing communication skills”. |
“That virtual interviews are not too different in terms of communications and personal skills, and history taking”. | |
2. Telehealth visits are a valuable tool and save time for patients. | “Telehealth is a huge time saver for the patient and also allows them to ask any immediate questions they have and check in more often”. |
“That telehealth visits can still be useful and productive, and are a valuable tool”. | |
3. Communication skills are important in a virtual format. | “Communication skills even more important in this format”. |
4. Time management is important when acquiring patient histories virtually. | “How to gather a focused history without seeing the patient in person”. |