Table 4.
vOSCE survey free response questions and identified student answer themes.
Questions and identified response themes | Selected quotes |
---|---|
What was most successful about the session? | |
1. Increased comfort and familiarity with the virtual encounter format. | “Having to interact with the standardized patient virtually and feeling comfortable as the session went on”. |
“Familiarizing with the first-time awkward feeling of speaking with patients through a screen”. | |
“Getting comfortable with the format”. | |
2. Opportunity to experience Ob/Gyn patient encounters during COVID-19. | “To be able to interview a patient with a gyn complaint since we weren’t able to do so in person”. |
“It provided me with the ability to practice history taking in a gyn encounter, which I hadn't had the entire rotation”. | |
3. Collaboration with peers. | “Having the chance to do a virtual interview and having another student to discuss the note with”. |
“I feel like getting to work in tandem with someone else and see how they apply clinical reasoning skills helped me to improve my own note-writing and differential diagnosis skills”. | |
What was most challenging about the session? | |
1. Technical difficulties/adjusting to a virtual format. | “Technical difficulties and lag”. |
“I had some internet issues initially, definitely flustered me a bit”. | |
2. The virtual physical exam. | “Having to do the physical examination by asking questions was a bit hard to navigate”. |
“Asking questions about the components of the physical exam, as opposed to doing the actual maneuvers”. | |
3. Difficulty connecting with patients given limited ability to read body language and communicate nonverbally. | “Not being able to express appropriate empathy or read the patient's body language”. |
“Difficult to adjust to being on a virtual platform in terms of showing empathy and utilizing communication skills”. | |
“Not having the body language as part of communication”. | |
What were my top takeaways from this session? | |
1. The vOSCE was helpful for practicing Ob/Gyn history taking and developing a differential diagnosis. | “Very helpful to have some communication with a ‘patient’ during the course, given the circumstances”. |
2. Ability to experience and practice using telemedicine. | “Greater comfort with telemedicine encounters”. |
“It was a really nice experience even though it’s new and nerve racking at first”. | |
3. Telemedicine is good tool for student learning. | “Telemedicine SPs are an effective way to teach students and can be very helpful”. |
“Telemedicine is an important tool in medicine”. | |
Practice with nonverbal communication. | “Rapport building and demonstrating empathy must be even more intentional on a virtual platform because subtleties can be missed”. |
“There is a different way of expressing empathy in these interactions”. | |
“Communication is especially important when interactions are virtual”. |
TEC: Telehealth Education Curriculum; vOSCE: virtual Objective Structured Clinical Encounter