How this fits in

Previous qualitative studies exploring the experiences of healthcare professionals during the COVID-19 pandemic have mainly focused on secondary care. This study explored the experiences of primary care professionals (PCPs) on primary care transformation during the first peak of the COVID-19 pandemic in England, Belgium, the Netherlands, Ireland, Germany, Poland, Greece, and Sweden. PCPs described rapidly adapting to new circumstances by making decisions about how to transform primary care delivery for both patients with COVID-19 and patients with non-COVID-19 conditions, with limited training and resources. Flexibility and autonomy are necessary ingredients in primary care provision that should be preserved, coupled with provision of practical information on how to adapt services, ongoing training, and mental health support services for PCPs.