Table 2.

The health management section design and rationale.

Subsection	Item	Rationale
Appointments	Add medical appointments including detail	Patients experienced challenges managing multiple appointments with family caregivers often assisting; clinicians believed follow-up and connected care is not done well in the health service; scheduling and reminders were a priority; reviewed current tools for documenting clinic and doctor visits [23,25].
My Docs	Store, review, and share test results, letters, and referrals	Some patients wanted test results but may misplace documentation; clinicians wanted to include or track data, facilitate team communication, and maximize and join care; reviewed tools to document health records [23,25]; hospital’s discharge checklist contains echocardiogram results [21].
My Team	Contact details of emergency contact person and health professionals	Patients frequently liaise with their health care team but experience poor information sharing between health care providers; a design priority was to manage all stakeholders in care well and facilitate team communication; referred to the recommendations [7] and standards [21] for multidisciplinary care in HFa; the literature highlights the importance of team communication [24] and provides tools to document their contact details [23-25]; the hospital’s HF discharge checklist contains postdischarge care and follow-up details [21]

^aHF: heart failure