Table 1.

Interview guide [21].

Interview phase	Phase description	Interview skills	Examples
Introduction phase	Eliciting more useful information than the participant volunteered during the initial reply	Probing	•“Tell me more …” •“Can you explain …” •“Please give me an example of …”
Working phase	Collecting a rich source of information to gain an in-depth understanding of the participant's experience	•Exploration and clarification •Active listening •Field notes •Observational notes	•“When you say uncomfortable, what do you mean …” •Paying attention •Listening without interruption •Watch for body language cues and nuances in facial expression and emotions
Termination phase	Ending the interview	Closing question	“Do you have anything else to add?”