Table 4.
Comparison of the Satisfaction of Telephone-Based Telemedicine Between Patients and Medical Staff
| PARAMETERS | PATIENTS (n = 906), n (%) | DOCTORS (n = 55), n (%) | pa | NURSES (n = 100), n (%) | pb |
|---|---|---|---|---|---|
| Ease of use | 724 (79.9) | 21 (38.2) | 0.000 | 30 (30.0) | 0.000 |
| Interaction quality | 789 (87.1) | 4 (7.3) | 0.000 | 9 (9.0) | 0.000 |
| Reliability | 789 (87.1) | 8 (14.5) | 0.000 | 14 (14.0) | 0.000 |
| Satisfaction | 779 (86.0) | 29 (52.7) | 0.000 | 48 (48.0) | 0.000 |
| Future use | 771 (85.1) | 18 (32.7) | 0.000 | 37 (37.0) | 0.000 |
a
p-Value between the patients and doctors.
b
p-Value between the patients and nurses.