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. 2021 Jul 8;27(7):724–732. doi: 10.1089/tmj.2020.0369

Table 5.

Questionnaire for Medical Staff Regarding Telephone-Based Telemedicine

PARAMETERS VARIABLES DOCTORS (n = 55), n (%) NURSES (n = 100), n (%) p TOTAL (n = 155), %
Perception
 I know the purpose of telemedicine Yes 54 (98.2) 98 (98.0) 1.000 98.1
No 1 (1.8) 2 (2.0) 1.9
 I understand advantages and disadvantages of telemedicine Yes 54 (98.2) 98 (98.0) 1.000 98.1
No 1 (1.8) 2 (2.0) 1.9
Safety
 I can check patients' condition through telemedicine as in-person visits Yes 8 (14.5) 14 (14.0) 0.926 14.2
No 47 (85.5) 86 (86.0) 85.8
 Emergent situation hardly ever happens although I cannot see patients Yes 22 (40.0) 30 (30.0) 0.207 33.5
No 33 (60.0) 70 (70.0) 66.5
 I can explain patients' medical conditions well enough as in-person visits Yes 4 (7.3) 9 (9.0) 1.000 8.4
No 51 (92.7) 91 (91.0) 91.6
 I think patients can understand their condition during telemedicine as in-person visits Yes 8 (14.5) 17 (17.0) 0.691 16.1
No 47 (85.5) 83 (83.0) 83.9
Satisfaction
 Telemedicine is convenient to use compared with the in-person visits Yes 21 (38.2) 30 (30.0) 0.300 32.9
No 34 (61.8) 70 (70.0) 67.1
 Overall, I am satisfied with this telemedicine system Yes 29 (52.7) 48 (48.0) 0.573 49.7
No 26 (47.3) 52 (52.0) 50.3
 I would use telemedicine services again Yes 18 (32.7) 37 (37.0) 0.595 35.5
No 37 (67.3) 63 (63.0) 64.5
Necessity
 Telemedicine is needed in emergent situations such as COVID-19 Yes 44 (80.0) 89 (89.0) 0.124 85.8
No 11 (20.0) 11 (11.0) 14.2
 Telemedicine is needed regardless of emergent situations such as COVID-19 Yes 13 (23.6) 30 (30.0) 0.397 27.7
No 42 (76.4) 70 (70.0) 72.3
 Telemedicine can replace partially in-person visits Yes 24 (43.6) 52 (52.0) 0.319 49.0
No 31 (56.4) 48 (48.0) 51.0