Table 3.

Categories related to the factors that shape health literacy in transcultural treatment settings

Categorya	Factors that influence health literacy	Subcategoryd
Challenges	Societal and Environmental Factorsb • System-related factorsc	• Systemic lack of time and economic pressure
	Situational Factorsb • Psychosocial/psychiatric vs. medical (physical) carec • Inpatient vs. outpatient carec	• Planning and controlling the current workload in outpatient care
	Personal Factorb • (Shared) migrant backgroundc	• Ad hoc interpreting outside one’s own treatment situation
Applied solutions	Societal and Environmental Factorb • System-related factorsc	• Investment of additional, unpaid time • Falling back on stereotypes and prejudices to save time
	Personal Factorb • (Shared) migrant backgroundc	• Refusal of interpreting for others or providing treatment in native language • List of staff who speak foreign languages

^aCategories deductively derived from the research question

^bCategories deductively derived from the guiding model [3]

^cCategories inductively derived from the statements of the healthcare professionals

^dSubcategories inductively derived from the statements of the healthcare professionals