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. 2021 May 11;39(2):204–213. doi: 10.1080/02813432.2021.1913904

Table 3.

Care patterns among users of telemedicine consultations with a physician (TCP) (n = 10,400).

Type of care contact/consultation % Time when data applied
1177 Health Care Guidancea 1.5 Within 24 h before TCP
Physical visit to primary care 4.0 Within 7 days before TCP
Physical visit to primary care 3.6 Within 7 days after TCP
Visits to acute care 1.0 Within 24 h after TCP
Only one telemedicine consultation 75.8  
Only telemedicine consultation, but more than one appointment 14.1  

aEach user can have more than one consultation with conventional physical visits at primary care, acute care, or 1177 Health Care Guidance.