Table 3.
Actors involved, scale and status of implementation for digital health solutions used in the Kerala COVID-19 pandemic response
| Solution name | Actors involved | Scale and status | ||||||||||
| National government | Kerala state government | Private sector | Released on | Downloads | Functionality | |||||||
| Health | National Informatics Center |
Health | Police | Information technology |
Public relations |
Other | Functional | Non-functional | ||||
| 1. Arogya Mitra | ✔ | ✔ | May 2020 | NA | ✔ | |||||||
| 2. Aarogya Setu | ✔ | ✔ | ✔ | Apr 2020 | 100+ million | ✔ | ||||||
| 3. Arogyakeralam | ✔ | ✔ | NA | NA | ✔ | |||||||
| 4. BeSafe Tracking | ✔ | ✔ | ✔ | May 2020 | 1000+ | ✔ | ||||||
| 5. BlueTeleMed | ✔ | ✔ | ✔ | Mar 2020 | 5000+ | ✔ | ||||||
| 6. Break the Chain campaign | ✔ | ✔ | ✔ | Mar 2020 | NA | ✔ | ||||||
| 7. Break the Chain diary | ✔ | ✔ | ✔ | Jul 2020 | NA | ✔ | ||||||
| 8. Chiri (smile) telecall | ✔ | ✔ | Mar 2020 | NA | ✔ | |||||||
| 9. CoronaSafe Network—quiz | ✔ | ✔ | ✔ | ✔ | Mar 2020 | NA | ✔ | |||||
| 10. CoronaSafe Network | ✔ | ✔ | ✔ | ✔ | Mar 2020 | NA | ✔ | |||||
| 11. Covid Safety | ✔ | Apr 2020 | 10 000+ | ✔ | ||||||||
| 12. COVID-19 Jagratha | ✔ | ✔ | ✔ | Mar 2020 | NA | ✔* | ||||||
| 13. Department of Health and Family Welfare | ✔ | ✔ | NA | NA | ✔ | |||||||
| 14. DISHA 1056 | ✔ | ✔ | Mar 2013 | NA | ✔ | |||||||
| 15. Doctor just a phone call away | ✔ | ✔ | NA | NA | ✔ | |||||||
| 16. Emergency Response Support System 112 service | ✔ | ✔ | ✔ | NA | NA | ✔ | ||||||
| 17. eSanjeevani OPD | ✔ | ✔ | ✔ | ✔ | Jun 2020 | 100 000+ | ✔ | |||||
| 18. GoK Dashboard | ✔ | ✔ | ✔ | Mar 2020 | NA | ✔ | ||||||
| 19. GoK-Direct Kerala | ✔ | ✔ | ✔ | ✔ | Mar 2020 | 500 000+ | ✔ | |||||
| 20. Kerala Battles COVID | ✔ | ✔ | ✔ | 2020 | NA | ✔ | ||||||
| 21. Kerala Health Disease Surveillance | ✔ | ✔ | Mar 2020 | 1000+ | ✔ | |||||||
| 22. Kerala Police Home Quarantine Assistance | ✔ | ✔ | ✔ | Apr 2020 | 1000+ | ✔ | ||||||
| 23. Kerala Sannadha Sena | ✔ | ✔ | ✔ | Jan 2020 | 10 000+ | ✔ | ||||||
| 24. Kerala Superhero app | ✔ | ✔ | ✔ | ✔ | Feb 2020 | 500+ | ✔ | |||||
| 25. Koode (citizen centre portal) | ✔ | ✔ | Aug 2020 | NA | ✔ | |||||||
| 26. Koode helpline | ✔ | ✔ | Apr 2020 | NA | ✔ | |||||||
| 27. Local self-government Kerala pandemic dashboard | ✔ | ✔ | ✔ | NA | NA | ✔ | ||||||
| 28. Ottakkalla Oppamundu (‘not alone with you’) | ✔ | ✔ | Jun 2020 | NA | ✔ | |||||||
| 29. People Move by Kerala police | ✔ | ✔ | ✔ | Apr 2020 | 10+ | ✔ | ||||||
| 30. Pol-App | ✔ | Jun 2020 | 100 000+ | ✔ | ||||||||
| 31. PRASANTHI for senior citizens by the police | ✔ | Mar 2020 | NA | ✔ | ||||||||
| 32. Project Eagle Eye |
✔ | Mar 2020 | NA | ✔ | ||||||||
| 33. Shops app—online shopping app | ✔ | ✔ | ✔ | Mar 2020 | 50 000+ | ✔ | ||||||
| 34. WhatsApp chatbot | ✔ | ✔ | ✔ | Mar 2020 | NA | ✔ | ||||||
| 35. YouTube channel— Kerala health online training | ✔ | ✔ | ✔ | Mar 2020 | NA | ✔ | ||||||
NA, not applicable.