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. 2020 Nov 20;5:100051. doi: 10.1016/j.lanwpc.2020.100051

Table 1.

Evaluation survey responses.

Statement GGH (n = 24) MHPH (n = 15)
A: TRIAGE AND FLOW PROCESS

  • The new triage and flow system helps identify and prioritise the most urgent patients

 100% 100%

  • The triage and flow system has improved patient flow in the ED

 79% 100%

  • The triage assessment process is easy to follow

 96% 100%

  • Implementation of the triage and flow system has improved my job satisfaction

 88% 100%

  • Implementation of the triage and flow system has improved patient and staff safety in the ED

 56% 93%
B: IMPLEMENTATION PROCESS

  • The training program adequately supported implementation of the triage and flow system

 100% 100%

  • The duration of the training session was sufficient

 100% 100%

  • The teaching methods were appropriate for my learning needs

 100% 91%

  • The instructors made it easy for me to understand the new triage and flow processes

 100% 100%

  • The reference materials (e.g. triage flowcharts) helped me to understand the new system

 100% 100%

The figures denote the proportion of survey respondents that agreed or strongly agreed with the relevant statement, based on a five-point Likert scale (strongly disagree – strongly agree).