Table 2.
Perceived patients’ trust, clinical practicing characteristics and conflicting patient and employer interests
| N (%) | |
| Perceived trust in clinical competence | |
| Seldom | 12 (1.8) |
| Sometimes | 89 (13.2) |
| Often | 418 (62.1) |
| Always | 154 (22.9) |
| Worries about unnecessary medicine | |
| Seldom | 220 (32.7) |
| Sometimes | 285 (42.3) |
| Often | 129 (19.2) |
| Always | 39 (5.8) |
| Worries about unnecessary test | |
| Seldom | 218 (32.4) |
| Sometimes | 274 (40.7) |
| Often | 137 (20.4) |
| Always | 44 (6.5) |
| Emotional support (total), mean (SD) | 13.6 (2.3) |
| I care about the psychological state of the patient (such as their worries and mood) | |
| Seldom | 7 (1.0) |
| Sometimes | 64 (9.5) |
| Often | 377 (56.0) |
| Always | 225 (33.4) |
| I am polite to patients | |
| Seldom | 5 (0.7) |
| Sometimes | 24 (3.6) |
| Often | 282 (41.9) |
| Always | 362 (53.8) |
| I have empathy for the patient (put myself in the patients’ situation) | |
| Seldom | 6 (0.9) |
| Sometimes | 29 (4.3) |
| Often | 306 (45.5) |
| Always | 332 (49.3) |
| I take care of the whole conditions of patients during consultation | |
| Seldom | 7 (1.0) |
| Sometimes | 31 (4.6) |
| Often | 312 (46.4) |
| Always | 323 (48.0) |
| Diagnosis and treatment (total), mean (SD) | 8.3 (2.0) |
| I believe my diagnosis and management plans are up to date | |
| Seldom | 58 (8.6) |
| Sometimes | 225 (33.4) |
| Often | 289 (42.9) |
| Always | 101 (15.0) |
| I can differentiate most early-stage and undiagnosed illnesses | |
| Seldom | 48 (7.1) |
| Sometimes | 206 (30.6) |
| Often | 332 (49.3) |
| Always | 87 (12.9) |
| I can correctly refer my patients when they need referral care professionally | |
| Seldom | 11 (1.6) |
| Sometimes | 130 (19.3) |
| Often | 398 (59.1) |
| Always | 134 (19.9) |
| Explanation and elaboration (total), mean (SD) | 6.3 (1.3) |
| I will give patients plenty of time to explain their condition | |
| Seldom | 10 (1.5) |
| Sometimes | 70 (10.4) |
| Often | 363 (53.9) |
| Always | 230 (34.2) |
| I have time to fully explain to the patient | |
| Seldom | 11 (1.6) |
| Sometimes | 101 (15.0) |
| Often | 350 (52.0) |
| Always | 211 (31.4) |
| Conflicting patient and employer interests (total), mean (SD) | 4.2 (1.1) |
| I put the interests of patients first at work* | |
| Seldom | 8 (1.2) |
| Sometimes | 51 (7.6) |
| Often | 331 (49.2) |
| Always | 283 (42.1) |
| I need to consider how to make revenue for medical institutions | |
| Seldom | 112 (16.6) |
| Sometimes | 218 (32.4) |
| Often | 242 (36.0) |
| Always | 101 (15.0) |
seldom=1, sometimes=2, often=3 and always=4.
*This item was reversely coded.