Table 4.
Safety culture themes
Theme | Definition | Example item | No. studies/surveys used in (%) | |
(1) Leadership | Leadership and their support and commitment to safety. | My supervisor often discusses safe work practices with me. (HSCS) | Total* | 85 (77.3) |
Quantitative† | 66 (78.6) | |||
Qualitative‡ | 4 (33.3) | |||
Mixed methods§ | 15 (78.9) | |||
(2) Perceptions of safety | Perceptions of how safe the organisation is. | Please give your unit an overall grade on patient safety. (MSI) | Total* | 65 (59.1) |
Quantitative† | 41 (48.8) | |||
Qualitative‡ | 7 (58.3) | |||
Mixed methods§ | 17 (89.4) | |||
(3) Teamwork and collaboration | Working together as a team and coordination of care among staff. | I enjoy working as part of a team. (ORMAQ) | Total* | 61 (55.5) |
Quantitative† | 41 (48.8) | |||
Qualitative‡ | 4 (33.3) | |||
Mixed methods§ | 16 (84.2) | |||
(4) Safety systems | Systems, procedures and processes exist that facilitate patient safety (eg, rewards, reporting systems). | Things ‘fall between the cracks’ when transferring patients from one unit to another. (HSOPS) | Total* | 58 (52.7) |
Quantitative† | 40 (47.6) | |||
Qualitative‡ | 4 (33.3) | |||
Mixed methods§ | 14 (73.7) | |||
(5) Prioritisation of safety | Shared belief, behaviours and norms in which staff in the work area prioritise and value safety. | Patient safety is never sacrificed to get more work done. (HSOPS) | Total* | 59 (53.6) |
Quantitative† | 42 (50) | |||
Qualitative‡ | 2 (16.7) | |||
Mixed methods§ | 15 (78.9) | |||
(6) Resources and constraints | Resources for safety including staffing, equipment, lack of time and training. | My unit provides training on teamwork in order to improve patient care performance and safety. (PSCHO) | Total* | 58 (52.7) |
Quantitative† | 43 (51.2) | |||
Qualitative‡ | 1 (8.3) | |||
Mixed methods§ | 14 (73.7) | |||
(7) Reporting and just culture | Willingness to report and a culture that does not assign blame. | Staff feel like their mistakes are held against them. (HSOPS) | Total* | 54 (49.1) |
Quantitative† | 37 (44) | |||
Qualitative‡ | 2 (16.7) | |||
Mixed methods§ | 15 (78.9) | |||
(8) Openness | Open communication, staff feeling comfortable to express their issues or concerns and question behaviours. | In this clinical area, it is difficult to discuss errors. (SAQ) | Total* | 54 (49.1) |
Quantitative† | 35 (41.7) | |||
Qualitative‡ | 4 (33.3) | |||
Mixed methods§ | 15 (78.9) | |||
(9) Learning and improvement | A focus on learning from mistakes, responding to, and improving systems. | When errors happen, we discuss how we could have prevented them. (SOS) | Total* | 51 (46.4) |
Quantitative† | 34 (40.5) | |||
Qualitative‡ | 3 (25) | |||
Mixed methods§ | 14 (73.7) | |||
(10) Awareness of human limits | Awareness of individual ability to be safe and how that can be limited by various factors (eg, fatigue). | I am less effective at work when fatigued. (SAQ) | Total* | 24 (21.8) |
Quantitative† | 16 (19) | |||
Qualitative‡ | 3 (25) | |||
Mixed methods§ | 5 (26.3) | |||
(11) Well-being | Job satisfaction, burnout and other psychosocial factors. | Morale in this clinical area is high. (SAQ) | Total* | 17 (15.5) |
Quantitative† | 10 (11.9) | |||
Qualitative‡ | 1 (8.3) | |||
Mixed methods§ | 6 (31.6) | |||
Other | New, emerging themes and those unable to be classified elsewhere. Includes: flexibility, monitoring, personal values, patient and family involvement. | It is important that my competence be acknowledged by others. (ORMAQ) | Total* | 30 (27.3) |
Quantitative† | 16 (19) | |||
Qualitative‡ | 6 (50) | |||
Mixed methods§ | 8 (42.1) |
*% of total calculated on n=110. Insufficient detail on five surveys and four surveys were counted in the mixed methods studies because they were single-use and developed by the authors.
†% of total calculated on n=84.
‡% of total calculated on n=12.
§% of total calculated on n=19.
HSCS, Hospital Safety Culture Survey; HSOPS, Hospital Survey on Patient Safety Culture; MSI, Modified Stanford Instrument; ORMAQ, Operating Room Management Attitudes Questionnaire; PSCHO, Patient Safety Climate in Healthcare Organisations survey; SAQ, Safety Attitude Questionnaire; SOS, Safety Organising Scale.