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. 2021 Jul 26;8:23743735211033107. doi: 10.1177/23743735211033107

Table 2.

Results of Canonical Correlations Between Patient Experience and Patient Experience.

Patient experience Patient satisfaction in-person Patient satisfaction telehealth
Correlation Wilks statistics F Significance Correlation Wilks statistics F Significance
1 0.58 0.60 8.43 <.01 0.66 0.53 5.17 <.01
2 0.22 0.90 2.52 <.01 0.19 0.93 0.80 NS
3 0.21 0.94 2.26 <.01 0.16 0.96 0.66 NS
4 0.11 0.99 1.03 NS 0.10 0.99 0.34 NS
5 0.06 1.00 0.59 NS 0.02 1.00 0.04 NS

Abbreviation: NS, not significant.

Patient experience: 1: How often did providers of the clinic explain things in a way that was easy to understand?; 2: How often did providers of the clinic listen carefully to you?; 3: How often did providers of the clinic seem to know the important information about your medical history?; 4: How often did providers of the clinic show respect for what you had to say?; and 5: How often did providers of the clinic spend enough time with you?