Table 2.
Patient experience | Patient satisfaction in-person | Patient satisfaction telehealth | ||||||
---|---|---|---|---|---|---|---|---|
Correlation | Wilks statistics | F | Significance | Correlation | Wilks statistics | F | Significance | |
1 | 0.58 | 0.60 | 8.43 | <.01 | 0.66 | 0.53 | 5.17 | <.01 |
2 | 0.22 | 0.90 | 2.52 | <.01 | 0.19 | 0.93 | 0.80 | NS |
3 | 0.21 | 0.94 | 2.26 | <.01 | 0.16 | 0.96 | 0.66 | NS |
4 | 0.11 | 0.99 | 1.03 | NS | 0.10 | 0.99 | 0.34 | NS |
5 | 0.06 | 1.00 | 0.59 | NS | 0.02 | 1.00 | 0.04 | NS |
Abbreviation: NS, not significant.
Patient experience: 1: How often did providers of the clinic explain things in a way that was easy to understand?; 2: How often did providers of the clinic listen carefully to you?; 3: How often did providers of the clinic seem to know the important information about your medical history?; 4: How often did providers of the clinic show respect for what you had to say?; and 5: How often did providers of the clinic spend enough time with you?