Table 4.

Predictors of Patient Satisfaction.^a

Variables	In-person β	P value	Telehealth β	P value
Age	−0.01	NS	0.01	NS
Female	−0.03	NS	−0.04	NS
US-born English speakers	−2.39	<.01	−3.57	<.01
Non-US-born English speakers	−0.45	NS	−0.60	NS
Some college or higher	−0.40	NS	0.50	NS
Employed	0.11	NS	0.43	NS
Married	−0.27	NS	−0.81	NS
Clinic patient 2+ years	0.23	NS	−0.02	NS
Self-reported general health	−0.60	<.01	0.18	NS
Have access to a computer	−0.55	NS	−0.57	NS
Interest in accessing own health information online	−0.08	NS	.05	NS
Experience in in-person services	2.63	<.01	−0.48	NS
Experience in telehealth	0.90	<.05	4.70	<.01
(Constant)	14.56	<.01	7.15	<.01
R 2	0.35		0.41
F	13.87		13.93
P value	<.01		<.01

Abbreviation: NS, not significant.

^a Multiple regression. P value denotes significance from multivariate regression analysis.