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. 2021 Jul 27;71(710):e652–e659. doi: 10.3399/BJGP.2020.0963

How this fits in

Electronic disease templates are commonly used in healthcare systems to optimise and standardise evidence-based care for patients during long-term condition (LTC) reviews. However, there are concerns that review templates can be a ‘tick-box’ exercise that has a negative impact on patient-centred care. Findings from qualitative and quantitative studies exploring the utility and impact of templates in LTC care were synthesised; the findings highlight the need to improve template design, with particular focus on supporting self-management and patient centredness.