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. 2021 Jul 23;2021:9994872. doi: 10.1155/2021/9994872

Table 4.

Nonverbal miscommunications in relation to different demographic factors (n = 505).

Item Strongly agree Agree I do not know Disagree Strongly disagree Gender (p value) Age groups (p value) Level of education (p value) Place of residence (p value)
(1) One of the reasons for violence, physical or verbal, against healthcare workers is because they do not maintain good eye contact 13.3 53.3 16.4 13.7 3.4 0.05 0.079 0.065 0.140
(2) One of the reasons for violence, physical or verbal, against healthcare workers is because they do not smile frequently 17.8 46.7 8.9 20.6 5.9 0.228 0.617 0.081 0.418
(3) One of the reasons for violence, physical or verbal, against healthcare workers is because they do not have a comfortable voice tone 18.8 51.9 10.3 14.7 4.4 0.195 0.210 0.076 0.402
(4) One of the reasons for violence, physical or verbal, against healthcare workers is because they often have a frown on their faces 11.9 36 18.4 27.5 6.1 0.003∗∗ 0.433 0.086 0.827
(5) One of the reasons for violence, physical or verbal, against healthcare workers is because they are often seated in a provocatively 20.8 51.1 9.9 14.1 4.2 0.107 0.377 0.001∗∗∗ 0.809
(6) One of the reasons for violence, physical or verbal, against healthcare workers is because they do not employ handshakes properly 16.2 33.7 15 26.9 8.1 0.05 0.481 0.494 0.497

p < 0.05, ∗∗p < 0.01, ∗∗∗p < 0.001.