Table 5.

Response of study participants on health care facility and service delivery, Addis Ababa, Ethiopia May 2021.

Variables Category		Frequency	Percentage
Obliged to change the health centre because of this pandemic?	Yes	3	1.4%
	No	209	98.6%
Denied health services?	Yes	27	12.7%
	No	185	87.3%
Politeness & respect of health professionals?	Yes	211	99.5%
	No	1	0.5%
Willingness of professionals to listen and answer your questions?	Yes	211	99.5%
	No	1	0.5%
Attention of professionals to your individual needs?	Yes	210	99.1%
	No	2	0.9%
Staff seemed uncomfortable with you?	Yes	23	10.8%
	No	189	89.2%
Contact care provider when there is a health problem or comorbidities quickly?	Yes	101	47.6%
	No	111	52.4%