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. 2021 Jul 20;9(7):e20650. doi: 10.2196/20650

Table 3.

Data analysis of the focus group discussion.

Theme, category, and topic Exemplar quote
Perceived benefits

Usefulness


Evaluate health conditions and health literacy before surgery “Well, yes it’s a good app, because it’s got a lot of benefits; our progress, our goals, resources we can use, so, yes, it’s probably good for everybody here.” [group 1-05, female]


Access to health-related knowledge, skills, and referrals “Looking at the resources that they’ve offered, it’s a personal lifestyle app.” [group 2-05, male]


Improving the patients’ motivation “If it’s just going to be a tool for yourself, perhaps an inspirational tool?” [group 1-01, male]

Ease of use


Easy to use the system “Yes, I think it’s good, it’s quite easy to follow, because I’m not very good at this, but I found it quite easy.” [group 1-02, female]
Improvement

Survey


Inflexibility “I physically cannot walk ten minutes, so my answer to the question is zero, but when I tried to complete the page, it’s telling me it’s incomplete, so all the information I put in is going to be junked (deleted).” [group 2-03, female]


Ambiguity “Click on what? No, something’s wrong.” [group 1-02, female]

My Goals


Insufficient feature “When you complete the survey at the start about you, yes, you’ve got a baseline, but over a period of time, the app is not collecting anything.” [group 2-02, male]


Suboptimal interface design “What about a graph about filling out or achieving the goals and seeing...something visual.” [group 1-05, female]


Lack of tracking “...is there a place where you can monitor your weight loss as you go?” [group 1-06, female]

My Resources


Insufficient information and referrals “...it does need more resources in it” [group 2-02, male]

Push notifications


Personalization “Maybe there’s an option that you can turn that setting on or off...So, I like to stipulate what time (messages arrive).” [group 1-06, female]