Table 3.
Data analysis of the focus group discussion.
Theme, category, and topic | Exemplar quote | |||
Perceived benefits | ||||
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Usefulness | |||
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Evaluate health conditions and health literacy before surgery | “Well, yes it’s a good app, because it’s got a lot of benefits; our progress, our goals, resources we can use, so, yes, it’s probably good for everybody here.” [group 1-05, female] | |
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Access to health-related knowledge, skills, and referrals | “Looking at the resources that they’ve offered, it’s a personal lifestyle app.” [group 2-05, male] | |
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Improving the patients’ motivation | “If it’s just going to be a tool for yourself, perhaps an inspirational tool?” [group 1-01, male] | |
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Ease of use | |||
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Easy to use the system | “Yes, I think it’s good, it’s quite easy to follow, because I’m not very good at this, but I found it quite easy.” [group 1-02, female] | |
Improvement | ||||
|
Survey | |||
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Inflexibility | “I physically cannot walk ten minutes, so my answer to the question is zero, but when I tried to complete the page, it’s telling me it’s incomplete, so all the information I put in is going to be junked (deleted).” [group 2-03, female] | |
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Ambiguity | “Click on what? No, something’s wrong.” [group 1-02, female] | |
|
My Goals | |||
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Insufficient feature | “When you complete the survey at the start about you, yes, you’ve got a baseline, but over a period of time, the app is not collecting anything.” [group 2-02, male] | |
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Suboptimal interface design | “What about a graph about filling out or achieving the goals and seeing...something visual.” [group 1-05, female] | |
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Lack of tracking | “...is there a place where you can monitor your weight loss as you go?” [group 1-06, female] | |
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My Resources | |||
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Insufficient information and referrals | “...it does need more resources in it” [group 2-02, male] | |
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Push notifications | |||
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Personalization | “Maybe there’s an option that you can turn that setting on or off...So, I like to stipulate what time (messages arrive).” [group 1-06, female] |