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. 2021 Aug 4;16(8):e0255206. doi: 10.1371/journal.pone.0255206

Table 5. LSHS top challenges perceived by private and public facility managers.

Emerging themes for private facility managers
1 Low reimbursement fees and potential for scheme not to be profitable
2 Delay in claims processing and payment
3 Lack of regulation and transparency in the handling of funds
4 Poor understanding of insurance plans and expectations
5 Inadequate funding of the scheme
6 Low volume of patients
7 Inefficient distribution and allocation of enrollees
8 Unwillingness to participate in the scheme
9 Unfavorable government politics with the scheme
10 HMOs’ role in the administration of the scheme
Emerging themes for public facility managers
1 Inadequate workforce including training
2 Lack of infrastructure, drugs and commodities
3 Lack of power supply
4 Lack of autonomy and decision making
5 Lack of regulation and transparency in the handling of funds
6 Political support at the local government level
7 Low reimbursement fees
8 Poor understanding of insurance plans and expectations
9 Unwillingness to participate in the scheme
10 Unfavorable government politics with the scheme