Table 2.

Think Tank Activities

Key questions addressed during the Think Tank

• What are the perspectives of stakeholders including clinicians, veterans, caregivers, non-clinical staff, and administrators regarding the use of virtual care? • What are the characteristics of an effective virtual care program? • What are valid clinical and non-clinical outcomes when using virtual care? • What does an effective partnership among researchers and operations partners look like to advance virtual care use at the VHA? • How should implementation and scalability be defined in virtual care at the VHA? • Among the various projects, where should the VHA and related stakeholders prioritize efforts in regard to virtual care?

Developing next steps for selected priorities

Prompts

• What necessary information is needed to address this priority? • Who are the important stakeholders to engage in addressing this priority? (Describe global and specific stakeholders) • What are the key clinical and organizational data needs and measurement domains that would define success?

Reporting Out

• What are the key takeaways from this priority? (Describe the importance of this priority, any patterns/conclusions that are emerging, and hypotheses that can be made) • What are the next steps in addressing this priority?

VHA, Veterans Health Affairs