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. 2021 Jan 26;36(8):2434–2442. doi: 10.1007/s11606-020-06517-3

Table 3.

Identified Think Tank Priorities

Priority (shortened priority)
1. How can we create valued care within the VHA with virtual care (creating high-valued care)?
2. What virtual care services can be centralized or regional/local (deciding central, regional, or local)?
3. What are meaningful data needs and measurement domains of virtual care in the VHA (measuring virtual care)?
4. How can we take an evidence-based practice and scale it (scaling-out programs)?
5. How can we use virtual care for behavior change (changing behaviors)?
6. How can we educate providers to meaningfully utilize virtual care to optimize uptake (educating clinicians)?
7. *How can we use virtual care to reduce health disparities and promote equity (reducing disparities, promoting equity)?
8. How can we share resources across the VHA to optimize care (sharing resources)?
9. How can we triage patients for telehealth appropriateness (triaging appropriately)?
10. **How can we align the virtual care modality with the clinical problem (aligning modality & disease)?
11. What are the barriers to virtual care (addressing barriers)?
12. How can we integrate virtual care into the electronic health record (integrating into the EHR)?
13. How can we maximize collaboration with the Office of Connected Care and service line priorities (increasing collaboration)?

*We created this priority by combining “reducing disparities” and “promoting equity” after discussing how these two priorities shared many similarities

**We created this priority by combining “aligning the virtual care modality with the clinical problem” and “patient-level triage for telehealth appropriateness” after discussing how these two priorities shared many similarities

VHA, Veterans Health Affairs