Table 1.

Outcome measures and scales.

Outcome measures	Scales
Clinical parameters	•HA1c (%) •Blood pressure (BP) (mmHg) •Lipid profile (mg/dL) •Scr (mg/dL) •Albumin-to- creatinine ratio (ACR) (mg/g)
Process Measures	•Number of visits/FU per patient •Pharmacist consultation time per patient (minutes) •Number and type of referrals (to dietitian, podiatrist, ophthalmologist) •Number and type of drug related problems
Health services utilization	Number and reasons for hospitalization or ED during the study period
Patient medication adherence (Arabic version)	The Medication Adherence Report Scale (MARS-5) (Horne et al., 1999)
Diabetes distress (Arabic version)	Diabetes Distress Scale (DDS) (Polonsky et al., 2005)
Patient satisfaction with pharmacist service (Arabic version)	Patient Satisfaction with Pharmacist Services Questionnaire 2.0 (PSPSQ2.0) (Sakharkar et al., 2015)